SeekoSupport
Write to us:
berk.kurumsal@hotmail.comInclude your phone model and iOS version if something doesn't work. We usually answer within two working days.
How do I get the best result?
Run the full check: network, Bluetooth, lens and IR. Join the room's Wi‑Fi first, turn off the lights for the lens and IR scans and move slowly. The app's “For best results” screen has more tips.
The IR scan doesn't see my TV remote.
Try the other camera in the remote test. If neither camera sees it, your phone's cameras filter infrared light; the lens scan works best on that phone.
What is “Camera's own Wi‑Fi”?
Some small cameras broadcast their own Wi‑Fi instead of joining the hotel's. Open Settings → Wi‑Fi on your phone and look for open networks with CAM, IPC, a camera brand or a random string of letters in the name. Add any you find in the app.
How do I restore Pro on a new phone?
Open the paywall or Settings in the app and tap Restore, signed in with the Apple ID you bought with.
How do I cancel Pro Yearly?
Settings → your name → Subscriptions → Seeko → Cancel Subscription.
How do I delete my data?
Delete evidence photos in the app, or delete the app to remove everything it stored. See the privacy policy.